Self-Service UX: ‘Cards’ Dashboards Must Be Highly Consistent and Appropriately Styled

Self-Service UX: ‘Cards’ Dashboards Must Be Highly Consistent and Appropriately Styled

During our large-scale Self-Service E-Commerce usability testing, test sites employed a variety of layouts for user account dashboards. Each layout — e.g., icon-based dashboards, dashboards with sidebar navigation, or dashboards that are simply collections of links — has its strengths and weaknesses.

Source: Self-Service UX: ‘Cards’ Dashboards Must Be Highly Consistent and Appropriately Styled

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