For better client communication, ask these 12 questions

You’ve completed a project you’re super proud of and expect a “great job!” from the client, when instead you receive an angry (read: hurtful) response telling you that what you produced wasn’t good enough. Sound familiar? It’s difficult to argue with a client who says the work isn’t what they were expecting—or, even worse, just doesn’t feel right.

Source: For better client communication, ask these 12 questions

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